Pixelfy Return and Refund Policy
At Pixelfy, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 5-days return policy, subject to the following terms:
- Eligibility for Returns:
- Items must be returned within 5 days from the date of purchase.
- The item must be in its original condition, unused, and with all original tags and packaging intact.
- Any items with removed or tampered tags will not be eligible for return or refund.
- Non-Returnable Items:
- Certain items may be marked as non-returnable at the time of purchase. Please check the product details before placing your order.
- Process for Returns:
- To initiate a return, please contact our customer service at +91 8448826924 or pixelfy.in@gmail.com with your order details.
- Once your return is approved, you will receive instructions on how to send the item back to us.
- Refunds:
- Upon receiving and inspecting the returned item, we will notify you of the status of your refund.
- If approved, a refund will be processed to your original payment method within 3 to 13 days.
- Shipping Costs:
- Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.
If you have any questions regarding our return and refund policy, feel free to contact us at pixelfy.in@gmail.com, Customersupport@pixelfy.in
Thank you for shopping with Pixelfy!